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How do I unsubscribe from Thomas & Vine emails?

Open a Thomas & Vine email in your personal email account. scroll to the bottom of the email and select unsubscribe. Please note that blocking us on your email contact list will result in you not receiving future order confirmation emails.

How do I delete my account?

Please contact us. We would be happy to assist you.

How do I set up an account?

Please visit our account page, select "Register," and follow the prompts to complete the process.

How do I reset the password on my account?

Please visit our account page, select “Lost your password?” Follow the prompts.

What if I encounter issues logging into my account?

If you're experiencing difficulties accessing your account and are unable to track your package as a result, we can help by sending you an account invite. Should you continue to have problems with verification, please contact us via chat or email.

Do you refund sales tax to tax-exempt organizations?

Yes, if you represent a tax-exempt organization and have been charged sales tax on a purchase, please reach out to us with your account details and a copy of your tax exemption certificate. We will process the sales tax refund for you once we verify